Contact & support

One inbox, read by a person. If a page did not copy correctly, send the URL — that is what drives our fidelity work.

We store your message so we can answer it, and delete it when the thread is closed. Nothing else — see the privacy policy.

Ways to get an answer faster

  • A fidelity problem: send the URL. We reproduce it against the benchmark harness and the fix ships in a release.
  • An install problem: tell us your Chrome version and whether developer mode is on — the download page covers the usual causes.
  • A WordPress import problem: say whether the companion plugin is active, and try the block converter to isolate whether it is the conversion or the import.
  • A licensing question: include the email the key was issued to, never the key itself in a public channel.